Regular biography
Dr Natalie Smith is an Associate Professor at The University of Queensland's School of Business. She is affiliated with the Centre for the Business and Economics of Health, the Queensland Digital Health Centre, and the Centre for Enterprise AI. Her research focuses on digital, data, and AI governance, with a particular emphasis on digital transformation and public sector innovation. Dr Smith has contributed to various publications and has served as a board member of UnitingCare Queensland and Queensland Treasury Corporation. She has also held roles at Deloitte and eHealth Queensland, and has been involved in national digital committees, including the National AI Centre Thinktank on Responsible AI.
Scholar-generated biography
Natalie Smith is a researcher at the University of Queensland with a focus on project governance and digital health transformation. Her work explores the complexities of implementing digital health initiatives, emphasizing the role of organisational leadership and board involvement in reducing transformation friction. Smith's research also addresses the challenges of sustainable part-time work arrangements and the ethical implications of AI in public services. Her publications highlight the importance of trustworthy AI use, stakeholder engagement, and the development of frameworks for digital project governance. Through her studies, she contributes to understanding how to navigate the challenges of digital transformation in both public and private sectors.