Yolande E. Chan

Dr. Yolande E. Chan is the Dean and James McGill Professor at McGill University’s Desautels Faculty of Management. She joined McGill in August 2021. Prior to this role, she served as Associate Dean of Research, PhD and MSc Programs, and the E. Marie Shantz Chair of Digital Technology at Smith School of Business, Queen’s University. Her research focuses on business-IT alignment, digital innovation, and knowledge strategy. She has published in leading information systems journals and is a Fellow of the Association for Information Systems and the Royal Society of Canada.

Yolande E. Chan is a Dean and James McGill Professor at the Desautels Faculty of Management, McGill University, specializing in digital strategy, digital innovation, digital entrepreneurship, and IT alignment. Her research explores the intersection of business and information systems strategies, focusing on strategic alignment, IT value, and knowledge management. Chan's work investigates how organizations can effectively integrate information systems with business objectives to enhance performance and innovation. Her publications highlight the role of digital capabilities, customer relationship management, and organizational knowledge retention in achieving strategic goals. Her research contributes to understanding the challenges and opportunities in aligning IT with business strategies in a dynamic digital environment.