Murali Chandrashekaran

Murali Chandrashekaran is a Professor at The University of British Columbia, Sauder School of Business, within the BUS department. His research interests include economics and ethics of urbanization, happiness, development, and inclusive prosperity, locally-led leadership in informal human settlements, preference formation and consumer decision making, human judgment uncertainty and conviction, intention-behavior models, customer satisfaction and shareholder value, complaint management, services marketing, innovation generation and diffusion. He teaches Marketing in the MBA program for the 2025-2026 academic year. His profile page lists selected publications and leadership roles, including founding director of the Collaborative for Urban Resilience and Effectiveness (CURE) and Vice Provost International at UBC from 2017 to 2022.