Janice Klein

Janice Klein is a Senior Lecturer, Organizational Change, Emerita, at the MIT Sloan School of Management. She teaches leadership in the Leaders for Global Operations (LGO) and System and Design Management (SDM) programs. Her research, summarized in True Change: How Outsiders on the Inside Get Things Done in Organizations (Jossey-Bass, 2004), explores knowledge transfer and the application of new ideas at the workplace. She leads a multidisciplinary research team investigating virtual collaboration and high-performance globally dispersed teams. Her earlier work focused on aligning operations and human resource strategies in job design, team leadership, employee empowerment, and organizational change. Klein has consulted with United Technologies, Xerox, Hewlett-Packard, and Goodyear. Her publications include articles in Harvard Business Review and a textbook on revitalizing manufacturing.