Neha Sharma

Neha Sharma is an Assistant Professor in the Operations, Information, and Decisions Department at the Wharton School, University of Pennsylvania. Her research focuses on Online Marketplaces, Knowledge Sharing Communities, Urban Mobility in Emerging Economies, and Energy Markets. She designs and evaluates pricing, incentive, and governance policies for digital marketplaces and platform-based services using empirical data, stochastic models, and game theory. Her work examines how platform rules influence participation, service quality, and welfare across various platforms, including EV adoption and financing for low-income consumers. Sharma earned her PhD in Operations Research from Northwestern University (Kellogg) in 2023 and teaches OIDD 2200: Operations Management Analytics.

Neha Sharma is a researcher at The Wharton School, University of Pennsylvania, focusing on online platforms, marketplace design, knowledge communities, operations management, and AI and digitization. Her work explores the intersection of technology and business models, particularly in the context of non-profit operations, peer-to-peer platforms, and sharing economy systems. Sharma's research addresses challenges in structuring online communities, managing supply constraints, and designing responsible enforcement mechanisms. Her publications highlight the role of AI in reshaping technical knowledge distribution and the impact of strategic supplier behavior on reservation systems. Her contributions span both theoretical and applied aspects of operations management and digital platform design.